Acceptable Use Policy

1. About us and our site

Move iQ Pro (referred to in this policy as “we”, “our” or “us”) is the business‑to‑business arm of Move iQ founded by UK property expert Phil Spencer. The site provides information about our video‑production packages, property tours, podcast sponsorships and bespoke collaborations for Propertymark‑accredited estate and letting agents, (new)‑home developers and carefully selected lifestyle and consumer brands. By using moveiqpro.co.uk and any associated pages (our “site”), you agree to comply with this Acceptable Use Policy, which forms part of our Terms and Conditions. If you do not agree, please refrain from using the site.

The site is directed primarily at users in the United Kingdom; however, it may be accessible elsewhere. You are responsible for ensuring that your use complies with the laws of any jurisdiction that applies to you.

2. Permitted use

You may use our site only for lawful purposes and in accordance with this policy. Permitted uses include:

Accessing the site to learn about our services and to decide whether to engage us. This includes reading about our video packages for Propertymark‑accredited agents, property tour services for (new)‑home developers and sponsorship opportunities.
Contacting us via forms, booking a call or subscribing to our Pro network newsletter to receive updates and news.
Downloading or printing content from the site for your personal or internal business use, provided you do not modify it and you acknowledge our status (and that of any identified contributors) as the authors.
For clients or partners who have entered into a service contract with us, using the content we produce (e.g. video tours or bespoke collaborations) in accordance with the licence terms in your agreement.

Any other use requires our prior written consent.

3. Prohibited use

You must not use our site:

In breach of law. For any purpose that breaches any applicable local, national or international law or regulation. This includes using the site to disseminate materials that are unlawful, promote illegal activity or breach advertising regulations.
To harm or exploit minors. To harm or attempt to harm minors in any way.
To send or upload unsolicited communications. To transmit, or procure the sending of, unsolicited or unauthorised advertising, promotional materials, “junk mail”, “spam” or any other form of solicitation.
To knowingly transmit viruses or other harmful code. You must not introduce trojans, worms, logic bombs or any other material which is malicious or technologically harmful, nor attempt to gain unauthorised access to our site, the server on which it is stored or any server or database connected to our site.
To harvest data or interfere with the site. You must not crawl, scrape, data‑mine or otherwise access the site via robots or automated means, nor copy, reproduce, exploit or re‑sell any part of our site or content without permission. Interfering with, disrupting or overloading our servers or other users’ access is prohibited.
To upload prohibited content. Where interactive features (such as comment forms or user‑generated content submissions) are available, you must ensure that any contribution complies with our content standards (see Section 5).
To misrepresent your affiliation. You must not impersonate our staff, misrepresent your identity or affiliation, or suggest that your organisation is endorsed by Phil Spencer or Move iQ unless we have expressly agreed such endorsement. Move iQ Pro only partners with brands that share our values.
To infringe intellectual property or privacy rights. You must not upload or share any material that infringes another person’s copyright, trade marks or privacy; nor may you use our trade marks, videos, logos or other intellectual property except as permitted by law or by written licence from us.
To create a competing service or database. You must not use any part of our site or its content to build a service that competes with our business, or to compile a property database or marketing database for sale or distribution.

4. Interactive services

From time to time we may provide interactive services such as enquiry forms, feedback tools, survey responses or the ability to submit guest articles. We do not undertake to moderate every submission, but we reserve the right to monitor and remove any content that breaches this policy. Where we provide interactive services, we will supply clear information on the type of service offered, whether it is moderated and what form of moderation is in use.

5. Content standards

These content standards apply to any material which you contribute to our site and to any interactive services associated with it. Contributions must:

Be accurate (where they state facts) and genuinely held (where they state opinions).
Comply with applicable law in England and Wales and in any country from which they are posted.
Not be defamatory, obscene, offensive, hateful or inflammatory.
Not promote violence, discrimination or hatred based on race, sex, religion, nationality, disability, sexual orientation or age.
Not infringe any copyright, database right or trade mark of any other person.
Not breach any legal duty owed to a third party (such as a contractual duty or a duty of confidence).
Not be threatening, abusive or invade another’s privacy, nor cause annoyance, inconvenience or needless anxiety.
Not impersonate any person or misrepresent your identity or affiliation.
Not give the impression that they emanate from us if this is not the case.
Not advocate, promote or assist any unlawful act (such as copyright infringement, computer misuse or fraud).

6. Our rights and actions

Failure to comply with this Acceptable Use Policy constitutes a material breach of the terms of use. We may take such action as we deem appropriate, including:

Immediate, temporary or permanent withdrawal of your right to use our site.
Immediate, temporary or permanent removal of any contribution or material you have uploaded.
Issuing a warning to you or, where appropriate, legal proceedings or reporting the matter to law‑enforcement authorities.

We exclude liability for actions we take in response to breaches of this policy.

7. Changes to this policy

We may revise this Acceptable Use Policy at any time by amending this page. Please check this page from time to time to take notice of any changes we make, as they are legally binding on you. Certain provisions may be superseded by provisions or notices published elsewhere on our site.